Take Our Assessment
Take our assessment to see if your technology is holding you back or if it meets today's standards and can meet the demands of the future.
How are you using software technology to stretch the edges of your business strategy or unlock new capabilities?
Technology is definitely leading the charge.
The technology and business teams cooperate toward building new capabilities.
Business and technology could better work as a team to unlock new opportunities.
How does your technology strategy impact the levers that drive your P&L, revenue, cost of goods and G&A?
Technology has a direct impact on customer and revenue growth.
Technology has an insignificant impact on the business drivers.
Technology is used more to report on our growth than create it.
Technology aligned with our business organization determines our success.
How well will you be able to effectively scale technology to meet the needs of your business and stay ahead of the competition?
We're ready for anything that comes our way.
We're a bit behind and need to put it in 2nd gear.
We're so far behind that we hope it doesn't hurt us.
Have technology deficiencies been a reason that you have lost a customer, prospective customers, or any market share?
Absolutely not, we are the leaders in our industry because our technology helps us lead the way.
Yes, we have already lost many clients/prospects because our technology has not kept up with the competition.
We just started losing clients and it is much to do about our competitor offering a superior experience than our technology can offer.
Customers buy from us because they like us and we have a great relationship; technology is not a factor.
Are you able to answer YES to the most important technology and security questions asked in an RFP or from an important client?
We are able to answer yes to 99% of the technology/security questions and satisfy almost all needs right away.
We answer yes to these questions and have to write a paragraph explaining our answer.
We are not able to answer yes to the majority of the technology/security questions.
Our clients trust us; they never question us on our technology or security.
What in your business plans reflect the full potential of technology to improve your performance?
Our current technology meets yesterday's, today's and tomorrow's business strategy, while we are focused on understanding the next stage in the technology cycle.
Our technology works just fine; no need to worry.
That's the IT Department's issue.
Our technology is much better than that of the competition.
The company's IT department has built your service to meet the needs of your clients; how does your technology meet the future requirements of the market and your clients?
Technology enables the core business.
Technology gets in the way of our core business.
Technology is a valued asset of our company.
Technology could be better tied to our core business.
What value is your business getting from its most important IT projects?
IT Projects are the only thing driving our business forward.
IT Projects are well thought out with input and direction from the business team. They are delivered in a timely fashion and properly rolled out to the team and our customers.
Less IT projects would mean reduced expense and fewer changes.
Projects driven by our IT organization do not meet the needs our clients.
Does your IT department deliver a valuable service to your customers?
Whatever IT delivers is always valuable.
It depends on the project, sometimes.
IT never adds value to our customers or our business.
When the business and IT work together, we deliver a great value to our customers.
How are you establishing a process and culture that ensures your supply of next-generation IT talent?
We have a strategy in place to ensure we keep our best IT talent while attracting the best and brightest in the industry; this includes great benefits and competitive pay.
We always hire directly out of college to ensure we get new talent and young minds.
Our talent comes from friends and family of our current team.
We pay more than others, so talent just comes our way.
Your company was targeted by hackers and cybercriminals; how confident are you that your confidential data would avoid being breached?
What is the process to ensure the latest software patches have been applied to your network?
We do not have a formal process.
Our process is to allow our network and software providers to deliver patches when they see it necessary.
Why would we need a process around software patches; isn't that the employees' responsibility?
We have a process that is strictly and regularly adhered to and continuously reviewed by the company.
Have you or your team setup the network for optimal performance ensuring your users are getting a great experience so that your offering can run at peak performance?
We check the offering regularly and it works just fine.
When this was built, we did a great deal of testing and it ran fine then.
We regularly review and inspect the performance of our applications and make modifications as needed to keep up with current demand and regulations.
If our offering was having problems our users would complain, and we have not had complaints.
When was the last time your disaster recovery plan was reviewed and updated?
We don't have a disaster recovery plan.
That was done by the previous management team.
Each quarter we review our disaster recovery plan and make changes and updates as needed.
Our disaster recovery plan has never needed to be implemented, so updating it seems like a waste of time.
Based on your unique company needs, is your current IT system the best suited to meet these needs?
We have evaluated our technology and the current/future needs of the company, and we have a plan to upgrade technology as requirements and markets change.
We are not that unique, we will continue with what we have and follow our competitors.
IT needs to make sure they are on the same page as the business.
Our IT systems continue to work as expected.